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Recommended
Labour Onsite Service Fee
Lab.Onsite
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In Shop Service Fee - 1 Hour
LAB.INSHOP
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Level 2 Support (60min block)
TM-L2
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Lab.Travel
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TM-L2-AH1
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Lab.Onsite.After-Hours1
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HAWKEYE FOR SERVER - Platinum Package (Monthly)
ACT-Hawkeye-Serv-Platinum
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In Shop Service Fee (Urgent) - 1 Hour
LAB.INSHOP.urgent
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Trinix Rental Equipment Decommission
msp.rent.001
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Professional Service - Prepaid Block 20 Hours
Lab.Onsite.PP20
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TM-Consultant
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TM-L1
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TRINIX DESKTOP-AS-A-SERVICE (Monthly Subscription)
ACT-DT+22Mon-SAAS
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Level 3 Support (60min block)
TM-L3
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Trinix Rental Equipment Mobilisation
msp.rent.002
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Professional Service - Prepaid Block 100 Hours
Lab.Onsite.PP100
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HAWKEYE FOR WORKSTATION - (Annual Subscription)
ACT-Hawkeye-Workstation-Residential (Annual)
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TRINIX LAPTOP-AS-A-SERVICE 14" Corei5/8GBram/240SSD/W10P (36 months Monthly Subscription)
ACT-LAPTOP-SAAS
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Hawkeye For School Workstation (Non-Student)
ACT-HE-WSnS
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Job Scope: Server Upgrade, preconfiguration, install, configuration and testing - Lump Sum Price
LAB.Server.Install
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Job Scope: Backup Setup and Configuration- Lump Sum Price- Lump Sum Price
LAB.Server.Install1
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Professional Service - Travel Metro (One Way excluding parking)
Lab.Travel.Metro
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Professional Service - Prepaid Block 40 Hours
Lab.Onsite.PP40
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Business-In-A-Box SERVER MAINTENANCE
ACT-BIAB-Server
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7399
Cisco
4513
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1138
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692
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627
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389
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278
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232
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231
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114
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97
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62
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60
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59
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59
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55
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53
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41
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32
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30
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19
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18
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18
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18
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18
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17
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16
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10
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9
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8
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5
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5
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3
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3
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3
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3
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2
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2
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2
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1
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1
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1
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1
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1
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1
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1
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4141
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3183
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3043
$2400 - $6500
2966
$6500+
12639
Service
2535
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3002
1 Year
2394
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1610
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1073
4 Year
521
2 Year
53
7 Year
33
1 Month
21
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17
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14
36 Month
10
24 Month
9
1 Incident
4
1 Year / 1 Incident
4
60 Month
3
1 Day
2
3 Hour
1
1 Year / 10 Incident
1
240 Minute
1
3 Year / 1 Incident
1
6 Month
1
7 Day
1
8 Hour
1
9 Month
8139
Phone Support
5844
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5828
Replacement
4441
Web Knowledge Base Access
3971
Repair
3964
New Releases Update
1278
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1247
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1198
Software Update
924
Software Upgrade
919
Web Support
665
Email Support
567
Defective Media Retention
536
Software Support
447
Accidental Damage Protection
440
Hardware Support
345
Software Maintenance
299
Knowledge Base Access
288
Online Training
233
Troubleshooting
232
Visual Remote Guidance
200
Comprehensive Defective Material Retention
195
Commissioning
185
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151
Installation
149
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109
Comprehensive Coverage
109
Escalation Support
104
Security Update
96
Logistics
95
Consulting
95
Travel Expense Coverage
93
Remote Monitoring
81
Escalation Management
79
Online Return Material Authorization (RMA)
75
Online Support Tools Access
69
Training
67
Reporting
66
Mechanical Breakdown
60
Live Chat
58
Data Retention
57
Software Application Support
52
Fax-On-Demand
49
Preventive Maintenance
46
Intrusion Definition Update
45
Firmware Updates
43
Cleaning
39
Drive Retention
36
Customer Dashboard
36
Inspection
4895
On-site
2217
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384
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5
Carry-in/Service Depot
3
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2
Carry-in/On-site